How do I Start and Stop a Charging Session?

Starting and stopping a charging session correctly ensures your EV charges efficiently and helps prevent unnecessary wear on connectors. While steps may vary slightly by charger type, the principles are the same.

Starting a Session

1. Prepare the vehicle
   Park so the charging port is close to the connector.

2. Authenticate
   Use your assigned RFID card, driver app, or vehicle integration (if enabled).

3. Connect the charger
   Insert the connector firmly until it locks in place.

4. Confirm charging
   Check the charger’s display or your vehicle’s dashboard to ensure charging has started.

Stopping a Session

1. End charging
   Stop the session via the charger interface or your driver app.

2. Wait for release
   Give the vehicle a moment to unlock the connector before removing it.

3. Return the connector
   Place the connector back into its holster to avoid damage.

Best Practices

• Always check the charger display for session details before leaving your vehicle.

• Avoid unplugging mid-session unless necessary.

• Handle connectors carefully to extend their lifespan.

Need Help?

If you have trouble starting or stopping a session:

• Phone: [phone]

• Email: [e-mail]